Dwayne Norris is a senior vice president and chief human capital officer at AIR. He has more than 20 years of experience working with government and commercial clients to design, develop, implement, or evaluate human performance systems, particularly those focused on work performance. Dr. Norris’ specific areas of expertise include job analysis and competency modeling, assessment, talent management, and workforce development. Dr. Norris regularly serves in a technical role across many different projects, providing design, development, review, and quality control oversight.
Throughout his career, Dr. Norris has studied a wide variety of jobs and developed workforce solutions for numerous federal agencies and private organizations, including the Department of State, the Federal Aviation Administration, the College Board, Detroit Edison, and the Society of Human Resource Management. He is currently serving a five-year term on the Board of Examiners for the Department of State, providing expert oversight to the selection process for Foreign Service Officers. He is also an invited member of an Organisation of Economic and Co–operative Development workgroup to address the measurement of skills and skill use in the Programme for the International Assessment of Adult Competencies. Dr. Norris is an active member of many professional societies including the Society of Industrial & Organizational Psychologists and the Society of Human Resources Management.
Dr. Norris's work at AIR focuses on improving the opportunities and working lives of youth and adults by: empowering individuals through basic and work-related skill development; helping employer’s design and implement evidence-based people strategies, systems and practices; facilitating evidence-based practices in adult learning and workforce development; and improving the lives and work outcomes of individuals with disabilities.